Financial records show my refund for cancelled Cruise was not what ipaid in full my deposit should with refund due to COVID-19 restrictions that cause me inconvenience for vacation time with family.my name is Joseph Jones my contact information is [protected].wilsontravel.com Baltimore Maryland Lucretia Wilson [protected] is contact for agent financial records not accurate
Scheduled a cruise out of Nassau, but didn’t get my PCR test since the “health visa” said it was not required if vaccinated. Once at the airport, 2 hours before my flight, I realized the requirement. The airport testing facility was running late, so I called RCL and spoke with the agent and was advised to move...
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My heart goes out to this industry, and I hope that the world is back to some kind of normal sooner than later. I want you to know how some “small” policies during this time impact every day people. My family and I booked a cruise for November on Mariner of the Seas with a group of...
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I agreed to a cruise credit but now my husband has cancer and will not be able to cruise. I ask for a refund and they refused and said they could do a transfer but not a refund. I have no one to transfer it to. I have his primary care note saying his immune system is...
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I put deposit of $1, 250 on a cruise and Royal is now keeping my deposit as a "penalty fee" The ship is cancelled this year but keeping my money. This is horrible they can get away with this. They must have so much money from not giving anyone the money back that is due to them....
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Inaccurate information
Once again, the information about arriving flights at Melbourne Airport is incorrect, appears on the screens at the airport and on the Internet with a delay or misleading information. And no one felt responsible for that. Hello, we live in the XXI century. and the so-called on-line system is still as in Soviet times. The proposal to invest many millions not only in buildings but also in IT.
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