They cancelled our first cruise then when we rebooked using FCC, they now change it from Tenerife to Belfast and Liverpool in October. A change from sun and 25 degrees to wet n windy and sub 13 degrees… They cannot understand why we would wish to cancel..? User’s recommendation: Use them and you’ll regret it…
After two cancelled cruises, multiple phone calls on hold for hour only to be hung up or disconnected, we booked with Celebrity
Booked over the phone with a RC agent for family. Told with discounts that it would be $500/person total cost. We booked, and each of us paid a $250 deposit. I stated to the agent, “So we each have a $250 balance?” She told me that was correct, and she would send an email for the two...
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Last year we booked a 7 day cruise for June 6-june 13, 2021, which was paid in full including cruise planner items as of March 2021. We were informed in May that the cruise had been cancelled and that Royal would be sailing again beginning in July 2021. We moved our…
Made a $500 deposit for a cruise in 2022, my health has gone downhill and I can no longer go. This would have been our 4th cruise with them. Called an explained my problem. I was told my deposit was non-refundable. Are they kidding? the ship is all booked!!! You think they won’t fill that cabin?? So...
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