I ordered something from Rosewe website. The payment was processed to my account and of course no notification was received. There was no tracking number and no payment confirmation email, so I had no idea when my items would actually be shipped. I contacted their customer service and was told that due to some shipping problems it...
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The only thing I got from them is a confirmation email. I was waiting for one month to get my package and there is still nothing. All automated, no response when you have an issue. What their letters say is not enough for me to understand the situation. I canceled my order and asked for a refund....
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I ordered some items from Rosewe and was very disappointed with what I received. Things that arrived looked nothing like pictures on their website. The items were far from described and everything was ridiculously small! I contacted their customer service and demanded my money back. They offered me a 10% refund! Then I contacted PayPal and opened...
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Wow, guys, you use cheap materials for your stuff and you are not even embarrassed to ship it to your customers. I wouldn't say a word if you didn't take so much money for an absolute trash. You should fix your quality before selling your items. I'm so disappointed I believed you and ordered several items that...
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I purchased a number of dresses and jewellery from this website. One of the dresses arrived without buttons, buttonholes or ties. Yet all were shown on the websites photo. The item was just a piece of fabric with no way to fasten it. I asked the company for either a refund or exchange. They wrote back that...
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Poor service
We decided to spend the holidays with the family at the open-air museum. We came from afar and had a daughter's pocket-sized dog with us. There were no problems at the box office, we bought tickets and we all went inside. After about 20 minutes, my daughter came to me and said she was threatening with the police and being driven out. This time the story is not about whether it was allowed or not allowed to enter the territory with dogs (the dog was let in and the money was collected), but about a museum employee, whose permits, without explaining anything, immediately raised his voice to a museum visitor It should be noted that we noticed several visitors arriving with their dogs, which did not bother anyone. This 20 min. During the event, security guards, police officers and other museum staff walked past us,to whom our dog was completely indifferent. If family members with four feet are once denied entry, then in my opinion these prohibitions should be visible on the website so that such situations do not occur. And if there is a misunderstanding, then the situation should be resolved without raising a rough voice. The daughter was embarrassed and did not answer anything at all. To the lady we were anxious to say - all right, we left! Have a nice holiday. We'll never bother you again.
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