I ordered something from Rosewe website. The payment was processed to my account and of course no notification was received. There was no tracking number and no payment confirmation email, so I had no idea when my items would actually be shipped. I contacted their customer service and was told that due to some shipping problems it would take longer. It is now late February and still nothing, so I emailed them and demanded a refund. They said it would cost me $3 per item to cancel it due to "processing" fees. Ridiculous! Then I contacted PayPal, filed a complaint and reported Rosewe as a fraudulent company. Avoid these thieves at all costs!