More Contact Info

Toll-Free Number:

(888) 452-8179

Customer Service:

Expert advice on a new loan

(800) 689-9155

Help with signing in, an in-process loan, or a closed loan

(800) 603-1955

Manage Your Mortgage

(800) 251-9080

Accounting/ Billing:

(800) 508-0944

Account Advisor

(888) 565-2488

Personally Identifiable Information

General Info:

(855) 757-2490

Jobs/ Career:

(800) 863-4332

Director of Human Resources

Media:

(877) 446-8097

Other Info

Other Info (opening hours):

Additional Contact Numbers:

Opt in to Rocket Mortgage: text ROCKET to 26293

Signing In/In-Process Loan/Closed Loan Hours:

Monday – Friday: 8:30 a.m. – 9:00 p.m. (ET)

Saturday: 9:00 a.m. – 4:00 p.m. (ET)

New Loan Hours:

Monday – Friday: 9:00 a.m. – 7:00 p.m. (ET)

Saturday: 9:00 a.m. – 8:00 p.m. (ET)

Sunday: 9:00 a.m. – 7:00 p.m. (ET)

Online Chat Hours:

Monday – Friday: 7:00 a.m. – Midnight (ET)

Saturday – Sunday: 9:00 a.m. – Midnight (ET)

Payment Center

Quicken Loans

P.O. Box 6577

Carol Stream, IL 60197-6577

Company Address

Quicken Loans LLC

1050 Woodward Avenue

Detroit,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rocket Mortgage , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Rocket Mortgage

3 Jun, 2019

Nightmare, Horrible Business

My husband and I have been working with Quicken Loans/ Rocket Mortgage since February 2019. It is now June 3, 2019. It has been the worst nightmare ever. They had one loan going for us for a house we wanted and then there was some issues and so they closed the loan even though is was close... Read more➤

Loans

24 May, 2019

Worst ever and still not closed

Prequalified with rocket mortgage. All good. Then they price the loan and I know its high and have to fight to get fair quote. Then they decide I need to withdraw funds from my ira to close and require documentation, though I provided evidence of more than enough in checking and savings plus a significant brokerage account... Read more➤

Loans

11 Jan, 2019

Life altering event, you re screwed

Going thru divorce us hard enough. My ex cleaned me out. Had this planned for 2 yrs. She s Temporarily getting 1/2 my income . Becuase she can for now. I’m a disabled person. I Just need a little help to get back on my feet or lower my payment a bit. I was still making payments... Read more➤

Loans

26 Sep, 2018

Re-fi

This is my third mortgage loan/re-finance with Quicken Loans/Rocket Mortgage. My first contact was little less that amazing. I requested a rate quote from one of your online ads, and in a few minutes my phone rang. I was being contacted by an enthusiastic agent. Within…

Loans

26 Sep, 2018

The exact opposite of what they ADVERTISE

Used both the Rocket Mortgage online process and the HARP loan process portal on a Saturday. Not only was the online application not working properly, the online credit check that’s part of the process. The rocket Mortgage website did not even record all the…

Loans