More Contact Info

Toll-Free Number:

(888) 452-8179

Customer Service:

Expert advice on a new loan

(800) 689-9155

Help with signing in, an in-process loan, or a closed loan

(800) 603-1955

Manage Your Mortgage

(800) 251-9080

Accounting/ Billing:

(800) 508-0944

Account Advisor

(888) 565-2488

Personally Identifiable Information

General Info:

(855) 757-2490

Jobs/ Career:

(800) 863-4332

Director of Human Resources

Media:

(877) 446-8097

Other Info

Other Info (opening hours):

Additional Contact Numbers:

Opt in to Rocket Mortgage: text ROCKET to 26293

Signing In/In-Process Loan/Closed Loan Hours:

Monday – Friday: 8:30 a.m. – 9:00 p.m. (ET)

Saturday: 9:00 a.m. – 4:00 p.m. (ET)

New Loan Hours:

Monday – Friday: 9:00 a.m. – 7:00 p.m. (ET)

Saturday: 9:00 a.m. – 8:00 p.m. (ET)

Sunday: 9:00 a.m. – 7:00 p.m. (ET)

Online Chat Hours:

Monday – Friday: 7:00 a.m. – Midnight (ET)

Saturday – Sunday: 9:00 a.m. – Midnight (ET)

Payment Center

Quicken Loans

P.O. Box 6577

Carol Stream, IL 60197-6577

Company Address

Quicken Loans LLC

1050 Woodward Avenue

Detroit,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rocket Mortgage , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Rocket Mortgage

21 Aug, 2020

I don’t like the ad on TV, It show a black woman and they make a dog bow down to her, what does that have to do with a loan, It is racial

The ad on TV is racial where you have a dog bow to a black women. That has nothing to do with a loan User’s recommendation: The golf commercials are great.

Loans

14 Aug, 2020

Info on mortgage closing

Just need to talk to a live person about the closing of a refinance loan.

Loans

13 Feb, 2020

Check everything they do not fix their errors.

I refinanced my mortgage with Rocket Mortgage in order to buy out my ex husband, The recorded deed had two parcels on it. I sent a copy of the deed to the Rocket Mortgage long before closing and explained that it was 2 parcels on one deed. The appraiser did not read the deed and only listed... Read more➤

Loans

23 Aug, 2019

Awful, awful experience. Minus one star, if possible!

An absolutely terrible and frustrating experience, by far the worst I have ever had. I have purchased 8 homes during the past 40 years and refinanced those properties several times, NEVER with the hassle I experienced with Quicken Loans/Rocket Mortgage. And, every one of those loans was approved, some for a greater amount than I requested from... Read more➤

Loans

17 Jul, 2019

Appraisal Nightmare

On May 15, 2019 I paid $500 for an appraisal on a house. One business day before we closed (2 months later) another appraisal was done without our permission. The second appraisal was 15 grand lower than the one we paid to have done. Rocket mortgage is the worst company in the world. We had to rent... Read more➤

Loans