I wish I read these reviews before we bought. We purchased both tile and hardwood to repair a water damaged bedroom/bath for a vacation rental. Took three vacation days to be there for the repairs and they only showed up one day (late). The installer, who was nice, was only able to get 1/2 the job done...
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RL was subcontractor on a kitchen remodel. Three years later, out of the blue, they served with certified letter announcing their intent to sue us because our contractor allegedly hadn’t paid them for part of the job. We never hired RL, we never had any direct relationship with them, we never got a bill from them. They...
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Run, don’t walk away from them. This place took my deposit money at the end of march, a week later, the day before the guys were supposed to measure, they call to tell me that No one wrote down the names of the samples the measure guys were supposed to bring, and could I describe them in...
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Apparently the Rochester Linoleum & Carpet (at least the one in Webster) hires independent contractors to install the carpets and floors they sell by somehow consigning these jobs to them. The vinyl flooring was scheduled to arrive and be installed first. This was so the installers would not be tracking all over new carpet. The vinyl however,...
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