More Contact Info

Toll-Free Number:

(800) 743-1701

Customer Service:

Self Service Line

(800) 295-7323

(800) 743-2110

Emergency/ Hotline:

(833) 633-4255

Media Hotline

(800) 743-1702

Natural Gas Emergency

Accounting/ Billing:

(877) 266-3492

Payment Arrangements

Complaints/ Feedback:

(800) 342-3377

Public Service Commission

(800) 743-1150

General Info:

(800) 962-7962

Dig Safe

(800) 456-5153

Economic Development

Media:

(585) 794-9253

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 7 a.m. – 7 p.m.

Mailing Address:

Payments

P.O. Box 847813,

Boston, MA 02284-7813

Company Address

Rochester Gas and Electric Co

89 East Avenue

Rochester,

United States

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Most Reviewed

6 May, 2021

"Didn’t receive my order. It has been a month"