I ordered a dress which turned out to be much too big for me. I contacted Roamans through my online account, and I printed out a return label per their instructions. I waited a week or two and still had not received an email notification that they received my return. No email notification to let me know...
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On the delivery day, you must not work, drink or eat for 2 hours
Dpd texted that the shipment will be delivered within 2 hours: from 13:38 to 15:38. At 13:36 there is a call from a strange number, which I cannot answer, because at that moment I am dealing with work matters. Callback number 13:40 - the room is busy. Call until 13:51, when the courier finally picks up - it's too late, he's gone. Is it not allowed to work, drink, eat or visit facilities for 2 hours on the day of delivery, because the courier can call at any time and if you are a minute late, you will be left without a shipment? Why not at least 15 min. Contact the customer before delivery - will I be ready soon?
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