Ordered [protected], received wrong item. Called and was told to ship it back, refund within 10 days. Shipped it 8-10-21, they received 8-13-21. No refund 10 days later, called told by 8-24-21. This is 8-24-21, no refund, was just told that they still have not processed the return so I can not get my refund yet. Really,...
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Buyer Beware! Although I have been a long-time Customer since the 1980's, most recently my credit card was charged with fraud and without my permission. Two wrong items from a June 14, m 2021 order came. I called and the representative WRONGLY charged my card for full price on the missing items, and then two days later...
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I have ordered several packages from this company and I have not received the items that I have purchased. I have tried to contact Roman on several occasions with several emails. This is the first time I have heard something back from them asking me the order number which I gave them it has been over a...
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purchased multiple items on 11/18/20. back ordered item robe ($59.99+tax) was shipped 12/11/20/ this item was purchased for elderly sister entering nursing home. she died on 12/9/20. i mail the robe in original packaging and used label inside to deliver back to roaman’s. i received email on 2/5/21 that read “processed return frayed split jean by demin...
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My name is Emma j Butler I paid my bill off the first week of May 2021 today is the 15th of May and I received another bill I paid by phone 22.83 and today you are charging me late fee for a bill that has been paid please let me know about this bill it’s very...
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On the delivery day, you must not work, drink or eat for 2 hours
Dpd texted that the shipment will be delivered within 2 hours: from 13:38 to 15:38. At 13:36 there is a call from a strange number, which I cannot answer, because at that moment I am dealing with work matters. Callback number 13:40 - the room is busy. Call until 13:51, when the courier finally picks up - it's too late, he's gone. Is it not allowed to work, drink, eat or visit facilities for 2 hours on the day of delivery, because the courier can call at any time and if you are a minute late, you will be left without a shipment? Why not at least 15 min. Contact the customer before delivery - will I be ready soon?
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