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you cannot get a supervisor and it does no good when you do– they don’t know what they are doing– ship out defective equipment. I cannot tell you how much money my company has lost dealing with them they are single handedly putting me out businnee
I have bene dealing with an issue for 7 weeks now with ring central. Patient care coming in asking us why we are not calling them back after they leave voice mails for us The problem is we are not receiving these emails. I have provided ring central with phone numbers and days/times people are telling us...
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They do have long waits and even though you have your on account manage this person is of no help resolving problems. I have been given a service plan for one amount and when I am not watching or paying attention my original price goes up without any warning or advance notice. I am all set to...
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Our company is attempting to leave Ring Central, for the same reason as so many others, dysfunctional product and terrible customer service. Yet all of our interactions with them pale in comparison to the nightmare of trying to leave this service. The new telecom we’ve contracted has been attempting to port our numbers over for two weeks....
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Customer Service is horrible. I was told my plan was unlimited inbound and outbound calls and that was not true. I used to be able to fax pages in pdf format that exceeded higher than 20MB and now I cannot. They took away this feature and kept charging me the same fees. They stated that Ringcentral made...
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Fraud
At the beginning of the summer, I sent an application for translation services, and I received a reply from them at the end of July as to whether I was still interested. Since I was out of work at the time, I agreed. From the end of July to September, I did several large-scale translations, for which I had to receive over 600 AUD. I have sent invoices to the accounting officer and also received from her in return the acts I have signed. But so far I haven't seen a single cent. They do not answer my questions about payment. At the moment, I have given them a deadline of 26. 10. 2020 to pay my bill if I do not pay, I will go to the police and the court. I encourage everyone to watch out for this business.
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