Complaints & Reviews — RHB Bank

The awful attitude from the staff and the terrible system

The acquaintance helped to help. Pay the cash loan taken on the banknote. The previous payment left a gold ring to be bought. I went to the nearest pawnshop in Ziepniekalns. I settled everything, bought it, paid. As a worker until the evening, I use the opportunity offered by ExpressCredit LLC to pay by bank transfer. After a month, both cash and mortgage payments were made through the bank. This notice is credited for cash payments. Making payments in error by phone. Immediately call. Over the phone, the woman answered so as not to worry, I wrote an e-mail with payment orders and explained what amounts to raise for each of the loans. I did it too. The next day I received an email that this could not be done because the erroneous payments were related to the loans and nothing could be done. Call. Answered will contact me shortly. Half a day passed. Nothing happened. As the erroneous amount had covered the entire amount of the pledge, with the announcement of the decision to redeem the ring. I went to the branch in Ziepniekalns. The remaining balance was 95.50 divided into 3 payments of 47. I made 95.50 payments through the bank. When I come back to the branch, I am told that I do not see any incoming payments.Show payment orders and emails. The employee does not even offer to contact the screed. So they say they don't see anything. That I am still showing about the ring 95.50. And in addition to all the last payment must be made at the branch in cash so that they can return the deposit. I knew that, but I explained that the amounts would be refused on credit. Eventually to get a ring sampler affiliate for another 95.50. When issuing the ring and Abbyng the paper did not even ask for documents, which is a mandatory requirement for staff instructions. It turns out that I could find the paper on the street and pay 1/3 of the remaining amount and take the deposit and put on a similar signature. I also called for a reprimand plus for wanting to return my 95.50 account. To which I replied again I will be contacted.It is already Saturday night still no one has contacted. Please talk to the manager or any manager to whom I replied that I have been denied this option. I went to 44 Raunas Street, where of course there is a key in front and it is unrealistic to get inside. Another email arrived that my overpaid amount would be linked to a report credit, which is generally a third party. And if I want I can write an application to return the money. And again, you have to spend your time on an affiliate to write an application. Well, anger prevails. Calling again and asking what the devil in the morning refused to tie the erroneously overpaid amount to the acquaintance's loan but at 16:00 it can already be done. In the end I was told that I was inadequate.or any manager to whom I replied that I have been denied this option. I went to 44 Raunas Street, where of course there is a key in front and it is unrealistic to get inside. Another email arrived that my overpaid amount would be linked to a report credit, which is generally a third party. And if I want I can write an application to return the money. And again, you have to spend your time on an affiliate to write an application. Well, anger prevails. Calling again and asking what the devil in the morning refused to tie the erroneously overpaid amount to the acquaintance's loan but at 16:00 it can already be done. In the end I was told that I was inadequate.or any manager to whom I replied that I have been denied this option. I went to Raunas Street 44 where of course there is a key in front and it is unrealistic to get inside. Another email arrived that my overpaid amount would be linked to a report credit which is generally a third party. And if I want I can write an application to return the money. And again, you have to spend your time on an affiliate to write an application. Well, anger prevails. Calling again and asking what the devil in the morning refused to tie the erroneously overpaid amount to the acquaintance's loan but at 16:00 it can already be done. In the end I was told that I was inadequate.Another email arrived that my overpaid amount would be linked to a report credit, which is generally a third party. And if I want I can write an application to return the money. And again, you have to spend your time on an affiliate to write an application. Well, anger prevails. Calling again and asking what the devil in the morning refused to tie the erroneously overpaid amount to the acquaintance's loan but at 16:00 it can already be done. In the end I was told that I was inadequate.Another email arrived that my overpaid amount would be linked to a report credit, which is generally a third party. And if I want I can write an application to return the money. And again, you have to spend your time on an affiliate to write an application. Well, anger prevails. Calling again and asking what the devil in the morning refused to tie the erroneously overpaid amount to the acquaintance's loan but at 16:00 it can already be done. In the end I was told that I was inadequate.Calling again and asking what the devil in the morning refused to tie the erroneously overpaid amount to the acquaintance's loan but at 16:00 it can already be done. In the end I was told that I was inadequate.Calling again and asking what the devil in the morning refused to tie the erroneously overpaid amount to the acquaintance's loan but at 16:00 it can already be done. In the end I was told that I was inadequate. The company offers to use banking services, but as a result of which the employees of the branch do not see anything and do not even think to call the person responsible for payment processing. Communication takes place via e-mail because the promise that the callback will not be fulfilled. The day was broken and my 95.50 is still in the correct company account. We'll see how long they return the money to me. And yes, at the redemption of the ring a fine of 0.63 USD was quickly charged. As a result, the company's customer policy is in a terrible state and payments and loans, as such, are improperly designed.