Non-professionalism, incompetence
iPhone x. Bought in April 2020. Warranty period has expired. Phone in perfect condition. Touch the insensitive top corner of the screen. I read on the apple.com website about the possibility to replace the phone with a new one if the problem affects the touch sensitivity of the display...: https://support.Apple.com/en-en/iPhone-x-display-module-replacement-program where mentioned that: this program applies to affected iPhone x devices for 3 years after the device is retailed. I went into the alpha ideal of Quebec, with a request to explain my situation... where one of the dark-haired salesmen, in plain language, sent me "elsewhere", saying that the phone's warranty had expired, and they, as official apple representatives, could not help. However, after re-reading the aplle official statement, I decided to turn to another official in the capital, pasture dam, where I was kindly received, said, yes there is such a program, and if I do not have mechanical damage, then under the apple program, an exchange for a new, equivalent phone. What also happened. Capital gave me a new phone. Ideal chakra apple good intentions. The question is whether it is the company's global position or the seller's personal. Good luck!
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