I have used rentalcars.com for a number of years to arrange car hire when travelling in Europe. Until my recent holiday, I’ve never had an issue and always been happy with the service provided. This year, that is not the case. I’ve had to pay in excess of what I orginally paid through your website. I have...
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I have a reservation for two weeks. Leaving this saturday. A rather expensive rent. Mini Cooper Cab. My flight was changed and my arrival delayed from 2pm to 6pm. Same day. I contacted Rental.com wednesday, to give them this information. Their response was that if I was 4 hours delayed, there will be no car for me....
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Hello, Hi, we rented a car in July through Rentalcars.com which was offered to me by Booking. When arrived to the airport in Rhodes Greece, I was told the car wasn’t ready and that it will be redy only four hours later from the time it should have been ready. Knowing we arrived to a very short...
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We made a reservation with rental cars.com for a car from SeaTac airport. On our arrival to the Hertz rental company we were told no cars available and we would have to go to the north Seattle Hertz center to get a car. That represented a $75 taxi ride. To make matters worse they will not let...
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I have cancelled my booking with 6 weeks notice due to Covid-19 boarder restrictions and rentalcar.com will not refund the $80 deposit as it is in their terms and conditions. Had i been aware of this policy when I booked I would never had booked with this company as the premier closes boarders quickly and has done...
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Poor service
About a year ago, we bought a Dormeo Memory 2 + 12 mattress, which was advertised as a high quality product that addresses back pain problems. We tried, it turned out that it does not solve anything, but if the back is healthy, it starts to hurt. As a result, we wanted to return the mattress. When I called Dormeo, the phone no longer sounded the kind voice of the salesman, but the voice of a furious employee, which quite kindly explained that we had to return the mattress ourselves and bear all the costs associated with it. There was no time to deal with the return, and the cost to do so is quite high. After a while, we decided to sell the mattress for at least some price. Given that we had home repairs, I had lost the warranty coupon. 13. 06. 2019 I called the Dormeo manager by phone. 67807675 and along with the warranty renewal, knowing that they register customers in their database and all purchases made by the customer are known to them, so the renewal of the warranty can not cause problems. In a kind voice, the manager made me realize that there would be no renewal of the guarantee and a reminder that the documents needed to be kept better! Without a guarantee, I can't sell it at all - I'll have to burn it! Dormeo mattress is extremely low quality. You need to know that mattresses that adapt to the shape of your back contribute to its deformation! It is best to sleep on a hard surface if your spine is healthy. If ill, materials that adapt to their shape will contribute to its further deformation. Also, if you have ever bought something from Dormeo, then count on the dealers to call you constantly and come up with proposals at the most inopportune times and tell them what special proposals they have developed just for you! Dormeo's main task is to sell and do everything possible, creating obstacles, rudely speaking, inventing inconvenient ways of return, so that only the "smeared" product is not taken back!
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