In calling, there was no option provided to speak with a representative. Please return call, as soon as possible. User’s recommendation: Please provide option for urgent matters.
I need a title transfer i called the number recording states after hours this is not true. Same time zone User’s recommendation: Someone available to answer phone.
I need help getting back into my mobile app so that i can check my bills, I forgot my username and password and have no way of getting back inside my account
I was stab miss q good portion of work im back full time now but im behind on payment i need to see whats the best way to resolve this
Took Out unauthorized payment. I needed a refund and spoke to the agent said that withdrawal out of my account was canceled User’s recommendation: Get everybody’s name number and information did you speak to.
Poor service
At the end of September, I took my computer to refurbishment, telling me what to leave and what to change. I paid in advance, promised to let me know as soon as everything was in order. And when registering my order, it turns out that the system does not work and everything was managed manually (later it caused problems to find my application when I called the contact phone) a week later I received a call from the master, agreeing on the details and the amount to be paid. Time passed, I called for several weeks and asked when it would be, despite the fact that I was promised several times that the details would be sent from Germany next week. After a month of finally calling that I can get a computer, there is only a problem with the drive none of which I had could not be used because now the connectors are different and the send connector will have to wait, let's put in a new one and of course increase the amount. When I left I saw a completely new computer, but the work was not done, the video card that had to be inserted from the old computer is inserted but not connected. To the question why it answers me that they are afraid to burn the motherboard! I asked for a discount, at least what is due for a Rigans card, I was refused said that it is a new computer and the discount is only for service work, I asked for a detailed estimate with prices, I was refused, as if in correspondence with the management. I asked the management to call or the receiver to talk to the management, and the answer was in the negative that this was not possible. To save time, I paid the full amount (yes I was given a 10 CA$ discount) for the long wait). But overall, this does not outweigh the negative experiences. In short, the work was not completed, it was done for a long time, the customer service is very poor, the discounts on the Rigans card do not work. My advice, if possible, is to avoid purchasing services from this company.
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