More Contact Info

Other Info

+1 206 674 2700 (Head Office) +1 212 391 6668 (United States, East Coast) +61 399 394 730 (Australia) +43 624 677 007 (Austria) +385 14 961 180 (Croatia) +351 218 937 010 (Portugal) +86 105 954 2700 (China) +91 124 662 3800 (India) +62 212 951 7007 (Indonesia) +63 28 563 967 (Philippines) +82 220 145 114 (South Korea)
1501 1st Avenue S., Suite 600
Seattle , Washington
United States – 98134
Mailing AddressPO Box 91123, Seattle, WA 98111-9223 United States – East Coast470 7th Avenue, 11th Floor, New York, NY 10018 AustraliaSuite 310, Level 3, 60 city road, Southbank, VIC 3006, Australia
AustriaSonystrasse 18, A-5081 Anif, Salzburg, Austria CroatiaUlica Florijana Andrašeca 18a, Zagreb 10000, Croatia PortugalAv. D. João II, № 16, 1ºDto, 1990-091 Lisboa, Portugal China2116, Tower A, Pacific Century Place, 2A Gong Ti Bei Lu, Chaoyang District, Beijing, 100027, PRC

IndiaUnit № 110, First Floor, BPTP Park Centra, Village – Shilokhera, Sector -30, Gurgaon – 122002, India IndonesiaMenara Global 20th floor, Suite A, Jl.Jend.Gatot Subroto kav.27, Jakarta Selatan 12950 JapanHumax Ebisu Building 8F, 1-1-1 Ebisu-Minami, Shibuya-ku, Tokyo 150-0022 Japan PhilippinesUnit 901, Picadilly Star Building, 4th Avenue, Corner 27th St. Fort Bonifacio Global City, Taguig City, Metro Manila, Philippines

South Korea14th Floor, K1 REIT Building, 463, Chungjeong-ro 3-ga, Seodaemun-gu, Seoul, 120-709, Korea
BrazilRua Samuel Morse, 74, sala 183, Cidade Monções, São Paulo, SP, Brazil. 04576-060 Show MoreShow Less

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with RealTimes / RealNetworks , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — RealTimes / RealNetworks

11 Aug, 2020

Fraud credit card charges

This company has been charging my credit card $17.08 every month for over a year. I have called their Seattle, Wa number [protected]) over and over months. No one ever answers this line. I have sent emails and filled out the form on the contact page from their website www.realnetworks.com ~ Noone ever responds to anything. I... Read more➤

Credit Cards

1 Jan, 2018

Realplayer downloader unauthorized credit charges

I have been being charged for a nonexistent service for several months. The service real player downloader. I don’t use this service at all. My connection to it has been lost due to my needing to restore my computer to it’s original settings due to a viral infestation. Today’s date is december 26, 2015. My email address... Read more➤

Credit Cards

1 Jan, 2018

The newest version

I have always loved Realplayer. However their newest version is unacceptable. I refuse to sign up for Realtimes and I will never use cloud storage. I suggest they change this so that those of us who will never use icloud can disable this feature. I decided to download an older version of realplayer with no plans of... Read more➤

Credit Cards

1 Jan, 2018

Fraudulent charge and impossible to reach these people

I got email from the website www.helpreal.com. It was mentioned that I bought something from them and they told me thanks. I was surprised, ‘coz I haven’t bought from this scamming website. Of course, I tried to get these ###, but no one replied and I have no idea what to do now in order to stop... Read more➤

Credit Cards

1 Jan, 2018

Direct Debit to be cancelled immediately

My name is Rachelle Dempsey. I have an account with Real Player (# [protected]) and they have been debiting money from my credit card since 2010 without my knowledge. I understand that I have accidentally subscribed to their “Unlimited Movies” service as well as another service. But I wish this now to be cancelled immediately. I have... Read more➤

Credit Cards

Most Reviewed

7 May, 2019

"auto lease transfer – iqama [protected]"

⤷ Arab National Bank [ANB] | 31 reviews

1 Jan, 2018

"BOYS OVER FLOWERS TIMESLOT"
ABS-CBN

⤷ ABS-CBN | 8 reviews

16 Feb, 2020

"failure to provide a proper complaints forum"
Norton

⤷ Norton | 45 reviews

22 Jul, 2021

"Won’t refund nor replace"

⤷ Lkq Corporation | 82 reviews

5 Jul, 2020

"Charged twice for item not received"

⤷ Case Boss | 92 reviews

21 Jun, 2018

"HORRIBLE HORRIBLE CUSTOMER SERVICE AND DONT GIVE A $$$$ ABOUT ANYONE BUT THEMSELVES"

⤷ Gateway One Lending | 53 reviews

4 Feb, 2020

"Beware: she sold me a very sick kitten and her bredding cats are neglected and covered in mats."

⤷ Luv To Love Rags | 1 review

23 May, 2020

"Cannot get through to customer service to inquire about the delinquency of my order. There is no way to contact the company!!!"

⤷ Brave New Look | 129 reviews

4 Apr, 2020

"Car repair, but not repaired"

⤷ Belle Tire | 81 reviews

27 Jun, 2021

"Poor quality in product"
Nabisco

⤷ Nabisco | 98 reviews

Deletes negative comments

Cherry. En I bought a coupon for a trip to Mecklemburg, I was not satisfied with this trip and the attitude of the company that makes this trip, because he was transferred several times to get on the trip and of course when we met for the trip there were only negative emotions from the service staff. (nothing from what was promised on the coupon) I also expressed my emotions and thoughts in a commentary when I saw that such a trip cherry is offered again. So people can evaluate or what they want. But cherry. En This comment was simply deleted and how to trust such a company if it doesn't make sense to look at the comments knowing that the negative site administrators will delete...