5 calls today. Locked out, complex admin roles. Given phone numbers that do not work. You are passed around with no real care about the customer. Do not buy. there needs to be more focus on wanting to take care of the customer User’s recommendation: do not buy. look at customer service scores.
Title says it all. For MONTHS I’ve been trying to get into workforce to view my paystubs/paycheck but every time without fail I’ve gotten the same error message; “We weren’t able to show your payroll info.” I don’t know what kinds of drugs this company is on but forcing a customer to wait MONTHS before being able...
Read more ➤
Update by user Jun 07, 2021 QB never reached out to me. I started over and logged in with my personal email — the one the previous contact used to contact me. After a nerve-wracking couple of entry screens, I managed to guess my way through to success. I’ve documented the process for subsequent users of our...
Read more ➤
Update by user Apr 23, 2021 Radio silence. I am getting the agent for service of process in the state of California. I will have to file a cause of action along with proof in small claims, and then serve them notice. Good news is that the State of California has a step by step tutorial for...
Read more ➤
Original review updated by user Mar 18, 2021 My old computer crashed. I brought a 2020 version of Quickbooks in Feb. 2021. I set it up and unknown to me my 18 year old file was tied to an email I used in a different state which now I cannot use. The new file will not recognize...
Read more ➤
