Lost shipment.
Just unreal rage! I had never encountered such an irresponsible company. No information on the website about what and how happens if a shipment is lost. Call the Post Office Operator to find out how far the claim for compensation for the lost item has gone. After very long attempts to call, however, I call and tell the operator again the whole story about my lost shipment (I already tell it all on December 23) and about the compensation application that I was advised to fill out and send. I sent the application on December 26, but I can't wait for the answer already in 9 days, to which she replies that the application is processed in 10 working days. What am I asking, how could I know how many days you were looking at it? The answer was, it can be read in the Postal Law. But I think such info should have been on their website, or at least would have responded to the application sent to me by how it is processed and how many days. Oki,checking all the info, the operator says that the shipment was literally found this morning, was lost somewhere, and tomorrow I could come to me, to which I answer that I no longer need this shipment, because since I was previously informed that my the shipment is lost, then I bought a new one instead of the lost one. And here, like a boom in the head, All I am told is "Sorry, but you had to reckon with the fact that the shipment could be lost because it is a holiday time". Fu! Now it turns out that I have spent double the money, plus the unnecessary stress of it all and the culprit itself? In my opinion, such irresponsibility must be punished. Maybe someone has options to get started?
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