More Contact Info

Toll-Free Number:

(877) 997-7232

Customer Service:

(800) 463-3339

Legal:

+390 255 0281

Fax:

+39.02.55028859

Other Info

800 800 77232 (European Countries)
+1 877 997 7232 (USA and Canada) +86 400 600 1913 (China) +852 35 267 100 (Hong Kong) +81 120 451 913 (Japan)
Via Antonio Fogazzaro, 28
Milan
Italy – 20135
Hong Kong Office
36/F, Gloucester Tower, The Landmark, Central, Hong Kong Show MoreShow Less

Company Address

Prada S.p.A.

Via A. Fogazzaro, 28

Milan,

Italy

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Complaints & Reviews — Prada

28 Jun, 2021

Prada – Review in Fashion category

I bought Prada glasses from Vision Source and I have taken them back 3 times and they still hurt my ear not sure what else to doö

Clothing, Shoes and Acc

8 Jun, 2021

We have bought this sunglasses in feb 2021 infinty mall it is is getting worn out by itself Glasses the voting came out

We have purchase this in feb Glasses coating came out Frame is become sticky sticky We hardly used it as from march lock down so could not leave the house Kindly understand our Side and please resolve our issue User’s recommendation: How will I. Wen I am very Un happy.

Clothing, Shoes and Acc

2 Apr, 2021

Was looking for help repairing my glasses

I reached out to Prada to learn if the company could help me fix my glasses side arms on my glasses. I have heard nothing. User’s recommendation: Be ware of any customer support, as you most likely won’t get any.

Clothing, Shoes and Acc

16 Mar, 2021

Complaint and dispute

Hi, I recently purchased a Miu Miu coat and pair of PRADA trainers from your Woodbury common store on Friday 12th March 2021. The lady serving me was lovely, however she didnt mention anything about the coat being final sale. When I went to pay for my items I questioned the total as I was unaware how... Read more➤

Clothing, Shoes and Acc

9 Mar, 2021

Poor After care service

i wrote number of email and spoke to customers service twice and still waiting for resolution – all i was asking for is Prada packaging that i did not receive from authorised supplier – i am sure this is not a difficult request – any i am so disappointed that i am now writing to Miuccia Prada... Read more➤

Clothing, Shoes and Acc

Most Reviewed

30 Jun, 2021

"Cheap fabric and difficult return"