More Contact Info

Toll-Free Number:

(800) 345-7669

Customer Service:

Argentina

+54 116 770 7669

Brazil

+554 003 7669

Brazil

+55 800 880 7669

Chile

+5 680 026 1800

Colombia

+571 800 094 0011

Costa Rica

+506 800 507 1007

Ecuador

+593 180 000 7669

El Salvador

+503 800 6148

Guatemala

+5021 800 299 0001

Honduras

+5048 002 791 9266

Mexico

+52 800 759 7669

Panama

+507 800 2050

Panama

+507 800 7669

Peru

+518 011 7000

Peru

+511 201 2600

Fax:

+1 (310) 981-1570

Other Info

+1 650 655 8000
2207 Bridgepointe Pkwy
San Mateo , California
United States – 94404

Company Address

Sony Interactive Entertainment LLC

2207 Bridgepointe Parkway

San Mateo,

United States

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Complaints & Reviews — PlayStation

10 Aug, 2021

My PlayStation stop working PlayStation 5

I just try to play it one day and the power would not com on to the game I try another plug and it still did not work

Entertainment

10 Aug, 2021

I have been suspended for no reason

I was playing 2k20 when I was banned I was streaming twitch and a guy just reported me for no reason I would like my account back please and thank you if I dont get my account back I might sue

Entertainment

10 Aug, 2021

I need my refund

They didn’t help at all while we were chatting. I’ve been calling all day and no one never answered. I finally got thru it gave them my number for them to call me back. Well they did but my phone only ranged twice and they hung the phone up. I need you guys to call me because... Read more ➤

Entertainment

9 Aug, 2021

Unauthorized use of debit card

My daughter who is disabled. Had permission to only get the playstation initial sign up and made many accidental purchases. I for one can’t afford these extras how do I get my money back.

Entertainment

9 Aug, 2021

My account is hacked, i cant logging.

I got an email at 3:30 am last night that someone had changed my sign in ID. It wasn’t me. Now im logged out of my Playstation account and can’t play online. I have been on hold with Playstation support for 1 hour and 10 mins and still nothing….

Entertainment