More Contact Info

Toll-Free Number:

(800) 679-4871

Customer Service:

Phonak VA Customer Care

(866) 230-0110

(888) 777-7316

Headquarters:

+4 158 928 0101

Fax:

+41 58 928 20 11

Other Info

Other Info (opening hours):

Additional Fax Number:

+1 (630) 393 7400

Company Address

Phonak

Laubisrütistrasse 28

Stafa,

Switzerland

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Complaints & Reviews — PHONAK

30 Aug, 2020

My Phonak Audeo V90 312 T

I have the above obtained from the VA. Having serious problems understand language in small groups eg: family dinner with several people around a table. Also cannot understand anything in church. I understand Rogers products might be of help. I also have a com pilot also from the VA that i use for TV and music. Thanks... Read more➤

Medical Supplies and Equipment

29 Apr, 2020

Constant issues with hearing aides

Dead L hearing aide, not receiving phone calls through hearing aides with Bluetooth on. Had to send them in do I am without them.

Medical Supplies and Equipment

15 Dec, 2019

Need to replace one phonak v90 hearing aid

no one working on that day.

Medical Supplies and Equipment

17 Nov, 2019

Be careful. Will not update Software and Apps for existing customers

I bought a pair of Audeo B’s two years ago and use the app quite a bit. This hearing aid uses the Compilot II. I updated my IPhone and the app no longer works. Phonak said the app is not compatible with IOS 10 and above. Their response is I am out of luck they are not... Read more➤

Medical Supplies and Equipment

30 Sep, 2019

Phonak refuses to replace hearing aid they can not fix.

Why is it taking 4 weeks to get my Marvel 70 repaired. I can not hardly function without this aid (one of two) and Phonak will not simply replace it but insists that I wait for another unknown amount of time until a defective part comes in – whatever that means. Phonak does not care about the... Read more➤

Medical Supplies and Equipment