More Contact Info

Toll-Free Number:

(800) 679-4871

Customer Service:

Phonak VA Customer Care

(866) 230-0110

(888) 777-7316

Headquarters:

+4 158 928 0101

Fax:

+41 58 928 20 11

Other Info

Other Info (opening hours):

Additional Fax Number:

+1 (630) 393 7400

Company Address

Phonak

Laubisrütistrasse 28

Stafa,

Switzerland

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Complaints & Reviews — PHONAK

8 Mar, 2021

Resolved: Distraught & Desperate – Need Your Help

Update by user Apr 08, 2021 Company fixed the issue and I have been provided with product replacement. Update by user Apr 08, 2021 I am pleased to share – that Phonak was quick to resolve my issue and as of the last week of March – 2021 – I am using the new hearing aids given... Read more ➤

Medical Supplies and Equipment

8 Mar, 2021

Distraught & Desperate – Need Your Help

03-08-21 Re: Debbie Phonak Hearing Aid Owner Less than 2 years Distraught This is a request for your help as I cannot get my audiologist or her Phonak Rep to help me or to come up with a realistic solution. I am 54 years old and completely deaf without hearing aids. I…

Medical Supplies and Equipment

2 Mar, 2021

Bluetooth tooth problems

I was very pleased with my service! The representative was extremely helpful and we fixed my problem. I must have hit the wrong response when I took the survey. Once again, thanks for all of your help. User’s recommendation: Great customer service.

Medical Supplies and Equipment

27 Feb, 2021

Call quality using B90 hearing aid with Bluetooth call support.

I don’t have a problem with customer support except I have to wait till Monday to talk to someone. I guess I’m supposed to have at least 100 characters (symbols?) in my post? Does this help? User’s recommendation: Limit your calls to operating hours during the week. You should never have a problem when they aren’t open.

Medical Supplies and Equipment