More Contact Info

Other Info

1860 180 1111 (India) 1800 880 180 (Malaysia) 1800 599 988 (Vietnam) 1800 504 6200 (Mexico)
+31 205 977 777 (Netherlands) +1 888 744 5477 (USA and Canada) +61 130 036 3391 (Australia) +64 800 658 224 (New Zealand) +44 207 318 4010 (United Kingdom) +353 15 245 443 (Ireland) +43 154 632 5103 (Austria) +32 27 007 260 (Belgium) +45 35 444 130 (Denmark) +33 157 324 051 (France) +49 408 0801 0980 (Germany) +39 245 279 074 (Italy) +47 22 971 950 (Norway) +351 800 780 903 (Portugal) +7 495 225 8822 (Russia) +34 913 496 580 (Spain) +46 857 929 067 (Sweden) +41 444 882 211 (Switzerland) +90 533 374 1198 (Turkey) +86 400 880 0008 (China) +852 26 199 663 (Hong Kong) +81 362 734 818 (Japan) +63 28 427 746 (Philippines) +65 67 487 534 (Singapore) +27 112 017 777 (South Africa) +82 806 006 600 (South Korea) +886 800 231 099 (Taiwan) +66 26 143 340 (Thailand) +971 44 461 100 (UAE) +54 800 888 7532 (Argentina) +55 112 529 0600 (Brazil)
Royal Philips, Amstelplein 2
Amsterdam
Netherlands – 1096BC
Mailing Address
P.O. Box 77900, 1070 MX Amsterdam, The Netherlands
United States450 Park Avenue, New York NY 10022
United Kingdom30 Berkeley Square, London W1J 6EX

BelgiumGraaf van Egmontstraat 37, Antwerp 2000

France46 Rue du Bac, Paris 75007
GermanyRautenstrauchstr. 72, Cologne 50931 Germany
RussiaNikolskaya Street 19-21 5th Floor, Moscow 109012

SwitzerlandRue de la Confédération, 7, Geneva 1204

TurkeyMeclisi Mebusan Caddesi, Deniz Apartmani № 79/8, Istanbul Beyoglu 34427 Turkey

Hong Kong14/F, St. George’s Building, 2 Ice House Street, Central Hong Kong
JapanShin-Yurakucho Building 12-1, Yurakucho 1-chome, Chiyoda-ku Tokyo

Taiwan12F., Unit B, № 89, Songren Road, Xinyi District, Taipei City 110

The Middle East and Africa (UAE)Choueiri Group Building, Dubai Knowledge Village, Al Sufouh 2, P.O.Box: 7785, Dubai, United Arab Emirates

BrazilAv. Marcos Penteado de Ulhoa Rodrigues, 939, Barueri – SP Show MoreShow Less

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I ordered a Samsung U600 mobile phone from an online store, paid and waited for delivery. The online store provides delivery with Pty. "DPD Australia" (same "Bizpak"). It was delivered to me on time, but before handing over the goods, the courier had me sign the documents for receiving the shipment. The sachet was wrapped in a black polyethylene bag and wrapped in a scotch so that it could not be opened immediately. When I opened it, it turned out that the screen of the phone was torn, and the box in which it was located was shattered. What then was done with that shipment if the result through the package tore the phone screen?! I called the courier who delivered it to me, but he refused that the defective item was not his business,he only delivers and he will not accept any documents (complaint or deed) about the damaged product from me - to complain to the company's management. I wrote a complaint to both the store and the courier service. Waiting for your reply. Dudes, be careful, check the goods before receiving and signing! And if what - hit the courier : )