More Contact Info

Toll-Free Number:

(800) 242-1776

Customer Service:

Hearing Impaired (TTY)

(215) 236-4646

Natural Gas Conversion

(215) 684-6700

Philadelphia Gas Commission

(215) 683-0900

Spanish

(215) 235-2175

(215) 235-1000

Emergency/ Hotline:

(215) 235-1212

24 hours, 7 days a week

Report Fraud:

(215) 684-6383

Report Gas Theft, Confidential hotline 24/7

Accounting/ Billing:

(215) 235-1777

8 am - 4 pm

Business Customer Service:

(215) 684-6771

Large Business / Industrial

(215) 684-6740

Small Business / Commercial

(215) 684-6759

Vendor Opportunities

(215) 235-7077

Claim:

(215) 684-6535

Discounts/ Rewards/ Cashback:

(215) 749-7658

Technical Support:

(215) 235-2050

Parts & Labor Plan, 8 a.m.- 6 p.m.

Fax:

(215) 684-6096

Other Info

Other Info (opening hours):

Additional Contact:

Pennsylvania One Call System, 24/7

8-1-1

Additional Addresses:

Frankford

4410 Frankford Ave.

Germantown

212 W. Chelten Ave.

North Philly

1337 W. Erie Ave.

South Philly

1601 S. Broad St.

West Philly

5230 Chestnut St.

Company Address

Philadelphia Gas Works

800 W. Montgomery Avenue

Philadelphia,

United States

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Complaints & Reviews — Philadelphia Gas Works

9 Jul, 2021

973 N 7th Street

Hello I am the manager at Cyber Village at the above address. We currently have 56 accounts with your company. Since March 2021 our billing has been messed up. We don’t currently know what we owe, credited for, late fees, etc. This has become very frustrating the 215-235-**** number tells us to contact CRC New Service .... Read more➤

Utility

7 May, 2021

Telephone customer service

I was told to leave my telephone number for a representative to call me back, and no one did. 215 537 ****. User’s recommendation: patience to reduce frustration.

Utility

Most Reviewed

10 Aug, 2021

"Cancelled and delayed flight"