Received a set of dinnerware for Christmas, used the salad plates on Father’s Day the plate shattered into 3 pieces while I was holding it. It cut my foot, received 5 stitches to my foot. Hope this was a freak accident and does not represent the quality of the product.
First I like to say, I loved my set of village dishes. I had the complete set of village Pfaltzgraff for at least 25 years. Not kidding I had a 20 place setting plus almost every piece they made and loved it. I seriously had over 200 pieces and I used it everyday. From bean pot to...
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Called the number to return some i had purchased. one item that arrived broken and the spaghetti bowls and server because i am a diabetic now and have to drop carbs. Have never been used back in their original packaging. Have the receipts. The guy i talked to said that no hassle return is only good for...
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I went online searching for a dish rack. Saw the item placed under pfaltzgraff.com. decided what the heck I should try getting the item through them. First time ever ordering anything through them. Right after I placed the order. I received an confirmation email. two days later I still have not received a email with tracking numbers....
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Update by user Feb 19, 2018 Pay Pal has decided in my favor on this issue, and a full refund was given. Pfaltzgraff really had no leg to stand on, as the full purchase price was paid when ordered. By using Pay Pal, it blocked Pfaltzgraff from charging me an additional $119 for products not ordered or...
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