More Contact Info

Toll-Free Number:

(866) 738-4379

Customer Service:

Order Issues

(800) 675-8360 ext 1

Order Issues

(865) 777-5404

(800) 732-2677

(888) 284-6234

General Info:

(800) 933-5595

Media:

(615) 385-1100 ext 2409

Marketing Inquiries

Sales/ Reservations:

(800) 933-5595 ext 2

Inside Sales

(800) 795-5930

Fax:

+1 (877) 828-5055

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 8:00 pm ET

Saturday: 9:00 am – 5:00 pm ET

RMA (Returns) Contacts

Fax: 865-966-7974

Company Address

Petsafe

10427 Petsafe Way

Knoxville,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Petsafe , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Petsafe

2 Aug, 2021

Need refund or replacement

I bought one of their fountains for my two cats. I have already sat on the phone with one of their representatives and followed instructions to clean it. The fountain started to work, so i ordered extra filters/foam. I immediately replaced all filters/foam, it stopped working in 1 week. Phone numbers in system don’t seem to work... Read more➤

Pet Stores

6 Jan, 2019

Collar won’t stop beeping so keeps shocking my dog

Hi I bought your pet safe play and stay wireless fence and training collar from Chewy .com over a year ago and now it will not stop beeping. It doesn’t matter if on my dog or not ,it just keeps shocking. My daughter tried to reset the whole system but nothing happened. I am very disappointed in... Read more➤

Pet Stores

Most Reviewed

20 Jul, 2021

"This is a complain (unable to sign into pof on my device )"
POF