More Contact Info

Toll-Free Number:

(866) 679-9129

Nyc 23Rd St Cycle Studio:

(646) 277-4497

Nyc Christopher St Tread/yoga Studio:

(646) 688-3297

Other Info

Other Info (opening hours):

Mailing Address for United Kingdom and European Union Residents:

Peloton Interactive UK Ltd.

Orion House – 8th Floor

5 Upper St Martin’s Lane

London WC2H 9EA

United King

Alternative Email Addresses:

Company Address

Peloton Interactive, Inc.

125 West 25th Street, 11th Floor

New York,

United States

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Complaints & Reviews — Peloton

3 Aug, 2022

I didn’t expect such bad customer service

I have never been treated so disparaging Ky by any other companies. They are scamming customers with premade schemes. I wanted to buy the extended warranty and made the request but they denied it saying I didn’t meet the terms(20 days late). But the fact is that they didn’t let me do that. I tried to connect... Read more ➤

Sport Equipment and Accessories

6 May, 2022

They are quite unqualified

I wanted to ask a few questions but the associate could not find them for a long time. They are not professional and know nothing about the services they provide.

Sport Equipment and Accessories

5 Apr, 2022

The worst experience ever

I had experience with the company a year and a half ago, and it left only the worst impressions. I bought the bicycle for my wife and it didn’t take me too long to understand that the product is of bad quality. The pedals didn’t run smoothly making annoying sounds, the touchscreens and internet connection were baggy.... Read more ➤

Sport Equipment and Accessories

8 Mar, 2022

Not a smooth process!

The purchase of the Bike+ was not an easy one. We waited for the order to come for almost two months, from September to November. For the first time, the bike wasn’t calibrated and we have waited for a month for this problem to be solved. But it was not successful, the parts that should have been... Read more ➤

Sport Equipment and Accessories

Most Reviewed

21 Apr, 2021

"Customer service were sub standard"