I purchased an air conditioner and wanted it to be installed and it has been a disaster. I was scheduled for installation for September 2nd. I waited the 4 hour window and then 2 gentlemen came and looked at the unit and said they didn’t know they had to cut plexiglass…
Washing machine under extended warranty. Water valves leaking. First technician evaluated and ordered part. Two weeks later, second technician arrives with the part. He had a problem taking the machine apart, used a spackle knife to separate control panel from washer….
purchased warranty on 52 inch tv, broke while under warranty , came to repair, told it was screen,($600 part for $300 tv) not covered under warranty (wasn’t told that at time of purchase) then told after service call was over theres a $97 service charge fee, been purchasing from pc richards for over 30 years, NO MORE...
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My refrigerator which is under warranty stopped working 3 weeks ago. I placed a service call. The service technician came a few days later. He said the filter head was not communicating with the control boards thus shutting down the entire refrigerator. New electronic boards and a filter head was ordered and scheduled to arrive on August...
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Will never deal with this company ever again. Placed order online was told that order would be received in a few days, Never received tracking information. I have called numerous times but have gotten absolutely nowhere.
