Hello, I have recently sent 5 boxes and 2 suitcases through ParcelABC. All the boxes were damaged on arrival (one was even replaced and the items inside were transferred to another box). Items from the box which was replaced (the items were thrown into another box instead of transferring the box into another one) are missing such...
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WORST SERVICE EVER , NOT ENOUGH INFORMATION PROVIDED, NOT ANY CONNECTION BUT EMAIL, NO REFUND ALTHOUGH THEIR MISTAKES…. WORST COURIER SERVICE EVER, it look goods will be collected on the photo, but its not. according to the parcelabc, it supposed to be dropped to the not given address by them parcelabc User’s recommendation: choose any other service...
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My parcel was collected last month and was given a delivery date of the 08th April 2021 not 2022. Tracking system is just crap just says in transit!! Where to in transit I haven’t a clue. Customer service is just not customer friendly at all. Emailed a few times and told to be patient.
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We ordered my brother's favorite chocolate cake for his birthday, with an inscription on it. When we arrived after the cake (an hour later than agreed) the cake was not ready yet and we had to wait 30 minutes. One by one we could see how our cake was in the process: whipped cream was poured on top of the hot chocolate mass, needless to say that when we got home, all the whipped cream had slipped off the hot mass and the cake looked nothing. moreover, we did not see the ordered inscription, because their employees forgot to write it. It is a pity that such a service seems to a well-known and well-designed confectioner. I won't go back there.
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