I received a response from Melvin, a manager at the Bloomington MN outback. He was courteous, and addressed both my concerns as well as compliments for the staff that performed as true brand ambassadors. I can see that he takes customer care to heart! Well done Outback User’s recommendation: Be bold.
My Birthday reward for a dinner was never sent. My Birthday dinner will be on July 22nd. I would like to have a gift card to take there. User’s recommendation: Check and make sure business is done.
We had our steaks over cooked (burned) so we asked to speak to the manager and all he said was that he was sorry that happened he told us he couldnt do anything about it so we reached out to outback 800 # by phone its been a year ago but because of the pandemic we never...
Read more ➤
I know that my wife and I have been three times before today. However this should have been out fourth time for half price, but they only showed one visit. Have never had an issue before and have had forty two previous visits. I’m not happy with the way they are recording visits. And may choose not...
Read more ➤
My rewards have not been added to my phone. I am missing 3 rewards. Please add mg rewards to my account
Poor service
We came to eat, half of the tables were weeping reserved, we sat down at a table that was half cleaned, the waitress was unhappy, but really there was nowhere to sit. The food was delivered after 20 minutes, the order was accepted after 25 minutes, I brought a drink with old mint, we had to take the sauces myself (white and red) there was no taco at all, and I walked with an unhappy face all the time...
Read more...
