OnTrac




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OnTrac

Average Rating:

2.83 / 817 votes / 101 reviews
2501 S. Price Road, Suite 201
Chandler
Arizona
United States

Phone number: +1 (800) 334-5000
Web: https://www.ontrac.com

Category: Movement and Delivery

Links of OnTrac
Toll-Free Number:
(800) 334-5000
Billing:
(877) 227-5139
Claims:
(866) 432-4277
Technical Support:
(877) 225-6837
Other Info

+1 800 334 5000 +1 877 227 5139 (Sales) +1 877 225 6837 (Technical Support) +1 866 432 4277 (Claims)
2501 S. Price Road, Suite 201
Chandler , Arizona
United States – 85286

Company Address
Ontrac
2501 S Price Rd Ste 201
Chandler,
United States

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Complaints & Reviews — OnTrac

5 Aug, 2021

Days late delivery

My product was due three days ago and still not being delivered today. Called to fix address typo every day over four days. Ontrac updates system, not package label. Now won’t even put on truck. I offered to pick up, was told they would send from local facility right here in Springfield Oregon back to Washington State... Read more➤
Original review updated by user Jul 19, 2021 I emailed ontrac about my last delivery and I was promised that ontrac would update my delivery directions. Nope. Not done. Once again, the ontrac delivery person put my package on my driveway. I damn near ran over it coming home. This is absolutely horrible. I was…
14 Jul, 2021

Definitely

I have put up a notice not to leave packages on top of outdoor apartment mail box because it is very visible and they get stolen. I have had 3 different deliveries each time they leave on top of the boxes next to the sign. I was expecting a package today so I added a second "Ontrac... Read more➤
ordered a part from Nevada to be delivered to Idaho. Called this company every day for 10 days and got nothing but lies. Last call said they delivered night before at 730 PM and signed by the store owner. The store owner was home at that time as I and my wife were there having dinner. They... Read more➤
I work at a senior complex (which is obvious to the drivers, I am sure) and I have already placed a complaint, and am on hold to do so again. The driver drops packages inside the door, instead of taking them to the resident’s door. Some of our residents are as old as 96, and they do... Read more➤

Poor quality

Interactive TV is beyond every criticism. Continuously twitching the screen. When contacting tet there is one recommendation - change the hdmi wires, disconnect the wires temporarily, restart, UTT Master who could service the facility does not want to provide. But the fee is charged as if the full service had been provided. This has been going on for half a year. Let's abandon the given service provider with the pyramid created by it, that there is no responsible person.

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