This dosent make sense . I had to cancel because of Covid .in Dec 2020 since my mom who 97 yrs old couldnt take the risk. I was told there would be a cancellation fee of $70 US for each ticket at that time when i cancelled but when i booked again i was charged $116US. in...
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The staff wasn’t too friendly or helpful. At booked with your agency before and had great service but not this time. She wasn’t sure how much my baggage were and said around $45 and ended up to be $55. I don’t like Frontier airline. It was my first time riding it and got sick because the ride...
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passenger name Firdaus Freddy Imansjah E-Ticket#205754****465/66 due to covid 19 the border was closed from traveller so I have to reschedule my departure please give me your solution when will be the right time for my departure My email:fredimansjah1@***.com phone or message/whatsup:626 215 **** Thank you
Update by user Dec 22, 2020 Company fixed the issue and I have been provided with settlement agreement. I have all the chat and emails so i could sue them with all evidence i have as this issue had been going since November. Update by user Dec 22, 2020 One travel called me . They cancelled my...
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On September my husband and I bought two flight tickets from Santiago de Chile to San José, Costa Rica, and one week ago, after the flight was confirmed and that we booked several hotels and even rented a car for the trip, we got an email from One Travel saying that our itinerary with Copa Airlines didn’t...
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Item not received
On November 17, 2019, I ordered the product online, at the moment I made the payment. The product (worth 20 dollars) has not yet been received. I called three times, I was interested, I was told that the product was delivered to omniva, promised to find out the reason for the delay and announce, then promised to return the money when I had not received the money on the promised day, I was informed that this is not possible, because the order cannot be canceled! In short, completely different answers every time, no one is responsible for anything!
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