More Contact Info

Toll-Free Number:

(800) 653-6289

Customer Service:

From outside the US

(614) 744-3908

Navyist Credit Card by Old Navy

(866) 450-5295

Old Navy Credit Card

(877) 222-6868

Old Navy Visa Card

(866) 450-5294

TDD

(800) 449-4253

Other Info

1800 653 6289 (United States)
+1 614 744 3908 (USA & International) +1 866 450 5294 (Old Navy Card) +1 866 450 5295 (Navyist by Old Navy)
6007 Green Pointe Drive
Groveport , Ohio
United States – 43125
Mon7:00 AM – 1:00 AM
Tue7:00 AM – 1:00 AM
Wed7:00 AM – 1:00 AM
Thu7:00 AM – 1:00 AM
Fri7:00 AM – 1:00 AM
Sat7:00 AM – 1:00 AM
Sun7:00 AM – 1:00 AM
Store Locator Show MoreShow Less

Company Address

Old Navy, LLC

550 Terry A. Francois Blvd.

San Francisco,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Old Navy , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Old Navy

21 Apr, 2021

Find out about a item

I never got any help the rep said he’d be back and never returned. The items I got didn’t fit and three toddlers shirts where wrong items. I will think twice about ordering online. Please help me with my order. Margaret Basgall. mbasgall2@***.com I never received a order number on items. User’s recommendation: Never, I was totally... Read more➤

Clothing, Shoes and Acc

18 Apr, 2021

Rewards program

Old Navy has the worse rewards program. When its time to redeem the rewards you have earned. The prices are higher than a normal time . You cant use % off or all the rewards in one transaction unless its over $125. Which actually with the higher prices is not that hard…

Clothing, Shoes and Acc

15 Apr, 2021

Forgot to click free shipping

I am still waiting for my $7 credit on my Paypal account. I know it was my error but they said they would credit my account.

Clothing, Shoes and Acc

15 Apr, 2021

I went into the store in college point. N. Y. You have signs all over saying Upto 50% off on entire store. Very miss leading. Other people were also asking to no avail. Everything I bought I

Upto 50% off entire Not so. I spent over $100.00. N. Got nothing 50% off. Very misleading signs all over. Nothing off. I paid regular price fir all I got. However I would had put it all back only my granddaughter chose and I couldnt do that to her. Shame o you. And unless I get a... Read more➤

Clothing, Shoes and Acc

13 Apr, 2021