Very poor service
I came to the Dormeo Spice Home store. I said I have a back pain and need a firm top mattress. They showed me the green mattress topper and said that it would fit perfectly and used special technology. The mattress sample was above a hard mattress, so it was difficult to evaluate its effectiveness on site. When we arrived home, we unpacked the mattress, then even for 8 hours it did not even out, as promised in the store. After one night, it also turned out that the top mattress is quite soft and does not fit. I called the store, the saleswoman said we have to wait for the director, and she herself can not solve anything. On the website dormeo.org the phone is specially indicated incorrectly +37 671807675, if you find the right one, then it is for a fee. When you call the right one, a surprise awaits you - you bought the product in the store, we will not refund the money, and you do not have to change the product. The 14-day shift is only for purchases in e-stores. I believe that nowadays such a service does not have to be on the market at all. Also Fb you can't give them a rating, sorry. PS You are still told that there will be a gift. But in the check it's listed as individual items with a price.
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