i am making a complaint against my neighbors, who are George & Colleen Hard I understand that Novad has the reverse mortgage at the above address The above residents are not keeping their property up. They have two huge pines trees in the front yard that are dead and pose a big liability. The good neighbors fence...
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NOVAD took over the servicing of my reverse mortgage in Jan 2020 and my statement has been incorrect from the very first statement NOVAD sent. They acknowledge my balance is significantly overstated but refuse to do anything about it. It has been my practice to call them every month when I received my statement. Now they have...
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I’m trying to get my lien oayoff from Novad. My lawyer has also sent in requests. It has now been two weeks and I’m supposed to close early next week on my new loan. I’ve spent hours on the phone with Novad for them to tell me there is nothing that can be done. The service center...
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I filed a request by fax for a payoff statement on my Mother’s reverse mortgage on June 14, n 2021(FHA Case #[protected]). Along with my cover letter I included the death notice, my probate court appointment as co-executor and the HECM Payoff Request Form. My cover letter contained my full contact info and a request for Novad...
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I have been trying to get a pay off from novad for almost a month. Myself and my title company have been contacting to see where the payoff stands as we have been told 6 business days 4 times now. I called in today to speak to someone. After over an hour hold time, natashia picked up...
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