Cabin changed without notification. Return flight from San Juan to Miami cancelled and we had to book our own flight home and pay for it. No one from Norwegian was able to call the airline to check the status of the flight and we found out later it left as planned. After we paid 1153.00 per person...
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I have been on hold for over 35 minutes waiting to talk with a representative. Norwegian must use this tactic to have customers just hang up! I AM PISSED!
Norwegian Jade Voyage of 11/16/2018 cancelled after mechanical problems. We submitted proof of our travel expense, have called and gotten run around, have received another request for proof, sent it, then a few days later, another request which I provided. when I’ve called customer affairs, I have waited at least 40 minutes before talking to a human...
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We cruised on the Escape in 2015 and loved it. Last October, we talked a non cruising friend to try cruising on this ship we loved. Big mistake. The comments about the smoke are absolutely true. The casino is very large and extends all the way to the bar and dance…
I reserved and paid for my trip on 04/20/2019. On 04/23/2019 NCL changed one of the destinations (Great Stirrup Cay) to spend another day in Nassau. The reason we picked this ship (SKY) is because we took this same cruise 2 years ago and loved it. Great Stirrup Cay was the best part. So I called NCL...
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Terrible waxing quality
I bought a coupon for sugar waxing ahead of time. A few days ago I was in a vspa salon for a procedure. I was immediately told that there would be no sugar waxing, but several types of wax would be used. Ok-each zone has its own wax. Problems: 1. Waxed too fast, without skin tightening; 2. I now have skin lesions-bruises and torn skin 3. Poorly waxed
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