Norton refuses to refund the amounts they have been auto-billing from a cancelled credit card with my deceased husband. he dies three years ago and the email reminders went to a closed account. they can see he never used the subscription. they don’t care User’s recommendation: Dont allow auto bill dont use Norton.
I have a norton 360 sofware 1copy used .due to computer collapse need to reinstall copy S/N XKCFX 7EDJJ DW9XK F92CV VCW2G . CAN NOT REINSTALL YOUR ORGANISATION WILL NOT ACCEPT THIS THE HELP ONE GETS FROM YOUR MOB IS NON EXISTENT FORCED TO PURCHASE OTHER SOFTWARE User’s recommendation: DO NOT PURCHASE NORTON USELESS HELP AVAIABLE.
I called with the number provided. It worked. I was transferred. I crossed my fingers they would not just hang up. Happens so many times with companies. I got a CSR, and he said because my email and address didn’t match their files,. I couldn’t cancel. I told him exactly, it’s not me using my credit card,...
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Update by user Aug 16, 2021 Company fixed the issue and I have been provided with full refund. My mistake, I did not cancel the subscription when I received a renewal email.. Original review posted by user Aug 16, 2021 I did not authorise a payment of $200 plus out of my MasterCard account on 13th AugustDon’t...
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Its not compatible with my laptop. I have a Samsung google chrome book. I am very disappointed. I was looking forward into using the software I purchased through Norton. Norton has had great reviews and I also know people who use it. Unfortunately its not eligible to download on my laptop so Im asking for a refund...
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