More Contact Info

Toll-Free Number:

(888) 669-6569

Customer Service:

(833) 736-3948

Headquarters:

(480) 305-7950

Fax:

+1 (480) 305 7955

Other Info

Other Info (opening hours):

Other Location:

155 Ave of the Americas,

New York, NY 10013

9449 N 90th St,

Scottsdale, Arizona 85258

Hours:

Monday – Friday: 9:00AM EST – 5:00PM EST

Company Address

NJOY, Inc.

15455 Greenway-Hayden Loop Road, Suite C-15

Scottsdale,

United States

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Complaints & Reviews — Njoy

4 Sep, 2019

I bought my njoy ace a couple of days ago and I was using a fresh watermelon twist pod and not even the first 5 drags it stopped working, I tried my blueberry pods and they worked just fine

It was a brand new pod, fresh out the foil and it stopped working on the fourth drag and it’s not the battery

Cigarettes and Tobacco

17 Aug, 2019

My njoy is broken

I’ve had it for about a week now and it was working great and i let someone hit it and ever since it doesn’t stop hittin like ill hit it for a second but when im done hittin it. It just keeps hitting until it blinks and it’s burning the pod faster and even if i take…

Cigarettes and Tobacco

12 Aug, 2019

Cheap and not reliable

THIS *** BROKE THE BATTERY DID I MEAN YOU WOULD GUESS ITS ONLY A DOLLAR

Cigarettes and Tobacco

31 Jul, 2019

Njoy ace stopped working…

So I recently purchased an njoy ace down the shore and it worked fine for a month or so. Then suddenly it stopped hitting even though it indicated it was charged and even though the pod was fine.

Cigarettes and Tobacco

29 Jul, 2019

Njoy Loop Pod not hitting

I just purchased the 2 pack loop pod refill and one pod works fine and the other won’t give me a hit at all. I’ve searched online for troubleshooting or an attempt to find others who have had this issue and have found nothing. It is definitely the pod and not the battery stick. Please help these... Read more➤

Cigarettes and Tobacco