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I recently purchased a pair of shoes and the bottom started falling apart. This occurred after the first time the shoes were worn. I’m a long time New Balance customer and would like to continue to be one. I am concerned about the quality and would like a replacement pair that is a similar style and the...
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I seem to have not had a pleasant experience as yet regarding the defective shoes I have. My husband bought my (expensive)shoes on 10 December 2020. As I was still wearing my old pair I did not start wearing my new shoes until late in the year, hardly worn the right side heel support gave away. The...
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Hi, This complaint involves the top loops used to lace 574 shoes. They break. I bought two pairs of 574 new balance trainers because I loved my old pair that wore out. The new ones are similar but, instead of having holes for laces at the top, they have loops. After wearing for one week, the loop...
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I have been wearing New Balance shoes for the past 15 year or so. As someone who needs a wider tennis shoe (10.5 Wide), I have found your brand to offer the best shoes with regards to comfort, fit and balance. However, the past three pairs of your shoes I like the best, 608 V2, have all...
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I have a pair of new balance tennis shoes and there is a hole in one of the shoes. I have only worn the shoes for 6 months. This may be wear and tear of the shoe but I have never has this happen to a pair of tennis shoes before. I was surprised to see a...
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Defective, poor service
I think Douglas is a good store. However, it turns out that they go only to brandy perfumes or cosmetics. I never bought Italian soap. At first it was as if ok, after a while I smelled an unpleasant smell. Besides, it was baby soap. Given that one piece costs almost 5 dollars, I still had to throw that shit in the trash. In what basement in general and what kind of defects do they keep and why put such huge prices for such goods. Not once did I notice any dirty and damaged packaging, which is not a tester, but original packaging. I doubt that it will be pleasant to buy such. I don't highly recommend it.
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