On September 1, 2021, me and my husband visited the store located at 28 Watson Lane in Fredericksburg. My husband purchased two tires. Mr. Leach (I guess) went in the back to retrieve the tires, when my husband noticed that there was a charge for disposal of tires in the amount of $6.50. He asked associate Bernie...
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This is the problem I encountered with NTB when I took my 2006 Buck Le Sabre to have it inspected on June 3, 2020. At the time I got new tires, a synthetic oil change and the replacement of the steering gear and the rack and pinion system. I was able to drive the vehicle approximately 1,...
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I went in to ntb to purchase a set of tires finally someone waited on me.The tires were purchased after whatching the man balance the tires i went to the sales man and complained about the tires carrying to much wait he assured me it was fine. I new right thin it was going to be trouble....
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NTB gave me a quote for approx. $2, 300 for repairs on my 2007 Jeep Liberty. Not only was this quote for more than the car is worth, but after taking my vehicle elsewhere for repair I found out that the items I was told needed repairs did not in fact even need to be replaced. I...
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I don’t know what is going on here. I have been a customer of this Store for over a decade. I needed new tires and scheduled the installation on line. I indicated that I would wait. When I arrived at the appropriate time, I was told that the service people were going home. They would keep my...
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MANAGEMENT V
This human management treats its employees like animals. changes sellers that I eat all the time, they don't like everything. never satisfied.cries and employees.
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