National Grid




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National Grid

Average Rating:

1.19 / 554 rates / 4 reviews
National Grid
P.O. Box 11791, Newark, New Jersey, 07101-4791
United States

Phone: (800) 642-4272
Web: http://www.nationalgrid.com/

Category: Utility

Toll-Free Number:
(800) 642-4272
Customer Service:

Energy Coordinator Town of Nantucket
(508) 325-5379

English and Español
(800) 930-5003

Home Energy Assessments
(844) 615-8316
(800) 322-3223
(718) 643-4050
Emergency/ Hotline:
(800) 233-5325
Gas emergencies

(800) 490-0045
Gas Emergency 24/7

(800) 465-1212
Outages

Claims:
(631) 348-4115
General Info:
(800) 962-7962
Dig Safe

(877) 696-4743
Gas Pipe Installations And Natural Gas Conversions

(516) 545-5682
Meter Upgrade Requests

Headquarters:
+44 207 004 3000
Investors/ Franchasing:
+44 207 004 3166
Director of Investor Relations

+44 207 004 3172
Investor Relations Manager

+44 207 004 3169
Investor Relations Manager

+44 207 004 3129
Investor Relations Manager (US)

+44 207 004 3460
Investor Relations Officer

+44 207 004 3196
PA to Director of Investor Relations

Media:
(516) 545-4030
Brooklyn, Queens, Staten Island, Long Island

(781) 907-3981
New England

(315) 428-3151
New York

+44 786 689 7151
ESO

+44 192 665 6536
UK

+44 781 248 5153
UK

+44 792 987 6562
UK

+44 192 665 5619
UK

+44 779 082 4788
UK Mobile

Fax:
+1508-357-4730
Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 7:00am – 7:00pm

The Data Protection Team

National Grid Records Centre,

Unit 1 Europa Court,

Europa Boulevard,

Warrington,

WA5 7TN

Company Address
National Grid USA Service Company, Inc
P.O. Box 960
Northborough,
United States

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Complaints & Reviews — National Grid

Update by user Aug 13, 2021 So far this is a useless exercise in procuring a simple response. A total waste of my (the consumer) time. Unfortunately, no where else to go. By the way the actual service/supply of fuel is excellent and my problem does not involve the fuel or it’s delivery; but with the customer... Read more ➤
11 Aug, 2021

Nasty representatives

Call to pay bill on Long Island and woman answers phone yeah what do you want ? I asked if Im calling national grid and she says yes, now what do you want ? User’s recommendation: There is nothing you can do.
6 Aug, 2021

Unable to Pay My Bill

My bank won’t allow me to process payment via their PDF, their website will allow me to log in, but when I choose to make a payment or view my bill, I’m presented with a blank screen. This has been going on for MONTHS now. I’ve tried to make arrangements to pay via my bank, but National... Read more ➤
I wanted to pay my bill today, but I couldn’t find my bill amount in details when I logged into my national grid account. So I called customer service, a woman name “Dawn”, yelled at me over the phone from beginning to end. I didn’t get a chance to talk, every time I…

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