More Contact Info

Toll-Free Number:

(866) 597-5505

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 6:00am – 6:00pm (PT)

Saturday – Sunday: 6:00am – 5:00pm (PT)

Locations:

São Paulo Office

Rua Samuel Morse, 74, Conj 181

Brooklin – São Paulo

Brasil 04576-060

München Office

Viktualienmarkt 8

80331 München

Paris Office

8 rue du Caire

75002 Paris

Luxembourg

60, Route de Luxembourg

L-5408 Bous, Luxembourg

Company Address

Rhapsody International Inc.

701 5th Avenue, 31st Floor

Seattle,

United States

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Complaints & Reviews — Napster

11 Oct, 2020

Account difficulties

Tried to enter a new card number and my account has been wiped clean, all playlists and songs are gone

Software

5 Oct, 2020

Because I couldn’t speak to anyone about my bill

My review is how they give you a number to call and you don’t speak to anyone who can help you get an answer to your question which sucks

Software

22 Sep, 2020

Napster response

The app kept crashing non stop while playing music. They gave me several solutions and the solution that worked was delete the app and re download it . With Napster you have to save all your downloads to a playlist otherwise youre downloading every single song again . User’s recommendation: Save your songs to a playlist.

Software

29 Aug, 2020

Can’t access my playlist

I have been pain for napster for years and all of a sudden I can’t listen to music and you charge my credit card 3 times on the same day

Software

22 Aug, 2020

Subsciption

I just update my Napster App. I couldn’t login. Napster informs me I still have a subscription. I cannot access my the “My Music”. It’s doesn’t exist any longer.

Software