More Contact Info

Toll-Free Number:

(855) 686-9513

MyVanilla Emails:

Privacy Inquiries

[email protected]

Legal:

(833) 774-8223

Privacy Inquiries

Other Info

Other Info (opening hours):

Privacy Inquiries

250 Williams Street NW, 5th Floor,

Atlanta, GA 30303.

Company Address

Interactive Communications International, Inc.

PO Box 826

Fortson,

United States

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Complaints & Reviews — MyVanilla

27 Oct, 2020

To cancel a pending deposit and/or to report my card lost/stolen

I gave the rep 4 different address (every address I have had in the last 5 years) plus my full SS# and date of birth. Because the address they have on file was neither of the ones I provided he could not access my account there for unable to assist me in getting a replacement card or... Read more➤

Credit Cards

23 Oct, 2020

Unsuccessful identification

worst company ever waste of money!! does nit recognize me as if im an alien! tried with my sister same thing! this is a scam User’s recommendation: scam dont buy.

Credit Cards

23 Oct, 2020

Froze account an is not my fault at all

had a direct deposit go in account under the co applicant name on my fema application for what reason I dont no an they been playing games for a month 24 to 48 hrs is all the ppl no how to say can’t understand them wtf kinda company is that I sent all the documents they wanted... Read more➤

Credit Cards

22 Oct, 2020

I can’t check the balance of my vanilla card

Its says the card Details entered are invalid.please check your card or contact customer care for additional assistant and that is why Im here

Credit Cards

21 Oct, 2020

My card wont activate

I finally reached a representative who was actually very pleasant. The problem is I had all the information they needed and now I have to send everything but the kitchen sink to someplace I am not sure I want my driver’s license number sent!! User’s recommendation: this was a gift from my mom. I think we should... Read more➤

Credit Cards