More Contact Info

Toll-Free Number:

(877) 440-9758

Accessibility:

(877) 799-9989

Other Info

Other Info (opening hours):

Hours:

7 days a week: 8 AM – 11:45 PM (EST)

Company Address

TracFone Wireless, Inc.

9700 N.W. 112th Avenue

Miami,

United States

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Complaints & Reviews — My Family Mobile

9 May, 2021

Customer service destroyed my account

I’ve been a loyal customer for 2 years, same # I bought a cheap phone at store 04/13/2012,was to be a present for usual son. I called to ask a couple of questions hung up.usually I don’t get on the account online, I had a very important video conference coming up,made…

Telecommunications

23 Apr, 2021

To let people know the truth

I feel that walmart family plan need’s to be as they say if you pay for the top service than to the most for your money if something say ultimate unlimited than that’s what the service should be . User’s recommendation: Be careful do your research.

Telecommunications

11 Apr, 2021

I was suppose to get my old# back,I was first told 24hrs then up to 48hrs.

Have not received my new phone number I already paid for it been through *** over this and was promised to be there 24 hours which is long gone

Telecommunications

8 Apr, 2021

Cant make calls after paying on phone

Keeps posting emergency phone calling only. I paid on this phone number 702 918 **** and there is no able phone service even after I made a payment on 04 06 21

Telecommunications

10 Mar, 2021