This company has the worst customer service I have ever seen! After disputing multiple things they’ve sold the contract to a collection agency and I can’t even return the instrument. I’m being charged three times what this thing is worth! There were billing problems from the beginning it should’ve been canceled back at the beginning!
On May 18, 2018. I returned my daughter’s rental trumpet back. I too threw away my folder and receipt from music & arts thinking I did not need it no longer because I returned the trumpet. I was billed for the instrument June and July. I called 1-88*-731-5396 and spoke to a customer service rep letting them...
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There is so much wrong with this company. The customer service is horrible and rude just like many others have said. I’m trying to figure all of this out. I’m a customer; I pay. You’re an employee, you get paid but you’re being rude to me. Their system is ALWAYS down,…
This company is terrible. They charge about three times what the instruments are worth. Their customer service is awful. Do not use this company. You would be better off to buy a used instrument on craigslist and resell it than to rent from them. Do the research, do not sign anything or agree to anything before checking...
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Sold my son a Laural accoustic guitar the bridge was rigged because it was cracked and the strings were pushed around on the bridge leaving uneven space between the strings. I’m not saying the store did this to get the guitar sold but if merchendice is being sold to…
