Mr Cooper




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Mr Cooper

Average Rating:

3.18 / 707 votes / 88 reviews
PO Box 619098, Dallas, Texas, 75261-9741
United States

Phone number: (888) 480-2432
Web: https://www.mrcooper.com

Category: Loans

Toll-Free Number:
(888) 480-2432
Customer Service:

Free Mortgage Checkup
(833) 661-0258
(833) 685-2565
(866) 665-2783
Accessibility:
(888) 364-2432
Investors/ Franchasing:
(720) 634-2923
International

(855) 874-2685
Toll-free

Other Info

Other Info (opening hours):

Hours:

Monday – Thursday: 7 a.m. – 8 p.m. (CT)

Friday: 7 a.m. – 7 p.m. (CT)

Saturday: 8 a.m. – 12 p.m. (CT)

OVERNIGHT MAIL

Mr. Cooper

Lake Vista 4

800 State Highway 121 Bypass

Lewisville, TX 75067

NOTICE OF ERROR

PO Box 619098

Dallas, TX 75261-9741

Company Address
Nationstar Mortgage LLC
PO Box 650783
Dallas,
United States

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Complaints & Reviews — Mr Cooper

19 Feb, 2021

Greed

They are trying to foreclose on my parents house even with covid still going on.They wont even let me try to take the payments over as my parents have died. User’s recommendation: Be wary of this greedy company that does not care about its customers hardships is this terrible time.
I just refinanced a couple of weeks ago and my homeowners is due. I switched companies and want to be sure that the escrow will be sent to my new company which is Erie. We dropped MMG.
Awful, terrible, horrendous. Every aspect of this company. Incompetent people, terrible customer service, never follow through with promises to get back to you. Escalation after escalation but never get the problem resolved. I’ve had to explain the issue to at least 15…
5 Feb, 2021

Bad loan person

lied about how credit was to show on experian report. not willing to reduce fees for closing costs for 3 time loan customer for refi.shame on reberto and this co.. never ever will use them again. User’s recommendation: use another co.
31 Jan, 2021

Terrible IT

I have had so many issues with this company it is hard to know where to start. Here’s a few: 1) their online payment calculator does not take into account any previous principle payments you’ve made so if you ask it how soon your loan would be paid off if you paid an extra $100 a month,... Read more➤

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