Mr Cooper




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Mr Cooper

Average Rating:

3.18 / 707 votes / 88 reviews
PO Box 619098, Dallas, Texas, 75261-9741
United States

Phone number: (888) 480-2432
Web: https://www.mrcooper.com

Category: Loans

Toll-Free Number:
(888) 480-2432
Customer Service:

Free Mortgage Checkup
(833) 661-0258
(833) 685-2565
(866) 665-2783
Accessibility:
(888) 364-2432
Investors/ Franchasing:
(720) 634-2923
International

(855) 874-2685
Toll-free

Other Info

Other Info (opening hours):

Hours:

Monday – Thursday: 7 a.m. – 8 p.m. (CT)

Friday: 7 a.m. – 7 p.m. (CT)

Saturday: 8 a.m. – 12 p.m. (CT)

OVERNIGHT MAIL

Mr. Cooper

Lake Vista 4

800 State Highway 121 Bypass

Lewisville, TX 75067

NOTICE OF ERROR

PO Box 619098

Dallas, TX 75261-9741

Company Address
Nationstar Mortgage LLC
PO Box 650783
Dallas,
United States

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Complaints & Reviews — Mr Cooper

My mortgage was drafted from my bank account on 4/14 TWICE. I have had multiple conversations that have led me to a DEAD END. I have been lied to and told the payment was posted to my bank and never did. This is stealing money. My mortgage was due on 5/1 and I cant afford to pay... Read more➤
I always pay extra on my account and extra money stay as unapplied fund and this month I was charge for PMI removal fees (I removed my PMI in 2005) I am 2 months in advance for my mortgage payment and I was charged for $XXX for delinquency?? Mr.Cooper do not give crap about your situation about... Read more➤
2 May, 2021

Unapplied payment

I make payment and additional payments to principle every month and I have had several accounting errors not applying the additional payments properly. Recently the payment I made in May was not applied even after three weeks. I am fed up! User’s recommendation: Run!
I just wanted to know how long a pre-approval to buy a house in Kentucky lasts? Then I am told I must spend money to get this answer. Even if it is refundable, the idea that I had to reveal the way to spend the money is abhorrent to me.Do DdDDo
Plea Our loan was transferred from Seterus to Mr. Cooper in July 2019. I contacted them at that time because they had us listed as a bankruptcy. I was told that they would fix this. We checked into refinancing in 2020 and realized that we received no credit for our mortgage payments through Experian. They ignored my... Read more➤

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