More Contact Info

Toll-Free Number:

(800) 289-6636

Customer Service:

Canada

(800) 465-6130

Headquarters:

(440) 962-2000

Media:

(216) 696-0229

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9am – 5:30pm (EDT)

Returns

Moen Incorporated

Customer Returns, Dock 24

2609 COX MILL RD

SANFORD, NC

27332-9727

Company Address

Moen Incorporated

25300 Al Moen Drive

North Olmsted,

United States

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Complaints & Reviews — Moen

6 Jun, 2021

Have had no reply.

I wrote to Moen to get a part number for a stream straightener for my kitchen faucet. How difficult could that be? I even gave them the model number. I had no complaint with the product itself. I’m frustrated.

Pools, Spas and Plumbing Supplies

4 May, 2021

Faucet Replacement

I am far from unhappy with Moe. I have Used their faucets for over 20 years and have never had a problem where they failed to honor their Lifetime waranty User’s recommendation: Always buy Moen products. Their warranty and service is outstanding.

Pools, Spas and Plumbing Supplies

8 Apr, 2021

Product replacement

I would like to see how we can receive a product replacement for our one handle low arc stainless steel kitchen faucet with its life time guarantee. It leaks so we can only use the hot water function. We lost the receipt and don’t have a model number but I can send you a photo of it.... Read more➤

Pools, Spas and Plumbing Supplies

14 Mar, 2021

Expecting a download

Was told a tutorial on flushing out a shower pipe would be sent to me. Never got it (probably a wrong e-mail address). But I looked it up and took care of it. Also Moen sent me a new cartridge to replace a defective one I bought. Very happy with them. User’s recommendation: Buy and support Moen.

Pools, Spas and Plumbing Supplies

11 Mar, 2021

Kitchen faucet leaking from button spray on head

I purchased a Moen nickel faucet WS 84440SRN in October 2016. I registered the product after purchase. The spray selector on the faucet head is leaking water. What can be done to remedy this situation? Regards, Christine Messino

Pools, Spas and Plumbing Supplies