Moen Oakville Canada has been contacted. They claim I need a cartridge and an O ring for our kitchen faucet. They will ship parts. Moen took our phone number and email address. Not having heard from them I called The phone number on the website was an 800 number…..seems like a USA number. When i phoned a...
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No response yet from Moen in the USA. However, I am in Canada, and contacted Moen in Oakville, Ontario, Canada. Likely should have done this first. The problem has been identified. The part number has been relayed to Moen. Moen is shipping a replacement part. I shall receive an email advising shipment, and the tracking number for...
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Original review updated by user Feb 26, 2021 The same products are needed for my faucet. Look into our history to see the part information. It is the same as last time.Part #131381, %part # 141025 Thank you, Rhonda Cooley 386.204.1753
Update by user Jan 31, 2021 Purchased a Moen kitchen faucet that needed a cartridge after only 3 years and it was only used for a year & a half of that time as we live somewhere else for 6 months each year. We have never had a faucet that developed a problem that quickly. Would just...
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Your C.E.Os. should be ashamed , treating seniors like this is disgraceful behavior .please read all correspondence and open Moen file #189****
