Im coming Charlotte and do not feel comfortable. I thought mask were mandatory. I guess not then. Its more than one person on this bus ride back to Dc with no mask on . Its very close to me also . I dont feel safe . This is unacceptable. People sneezing and coughing with no mask on...
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I purchased a ticket on 4/11/2021 on ticket it states bus is leaving from civic center downtown Atlanta 10:00am on 4/12/2021 30mins before I was suppose to leave to go to Jacksonville on bus I received email stating location has changed I had to call Uber to take me to…
Mega bus has bad customer service I received email 30 mins before my bus was leaving to inform the bus was going to be coming to a new location I had to call a Uber driver to pick me up from where the bus was suppose to arrive at and take me to new location of course...
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I missed my 5:30 leaving from Durham NC to Philadelphia PA now the customer service is saying that I have to buy a new ticket when the person who made the reservation told me that I could use it if don’t make it I feel that I have been scam out of my money
I still don’t have my bag like or a refund of my money I never got on a bus because of your bus driver told me he wasn’t going to New York and all your other buses was packed so I end up having to drive can you please have somebody contact me back at 267-281 ****
